Terms & Conditions of booking bed and breakfast at Kidwelly Farmhouse, on Penlan Isaf Farm.
The client agrees:
When making a booking, a deposit of £25 will be required to confirm the booking. In line with the new GDPR regulations, any sensitive information is kept for 1 week after your stay with us and then credit card details are destroyed. We never pass on information to third parties.
Bookings commence 3 pm on the day of arrival, terminating 10.00 am on the day of departure. Arrival times are between 3 pm and 10 pm.
No persons in excess of the number agreed at the time of booking are to occupy the property. Breach of this rule will terminate the contract without recompense to the client.
We reserve the right to terminate the visit of any person whose conduct is detrimental to the comfort of others. Please respect other guests in adjoining properties and keep noise to a minimum after 10.00 pm.
No smoking allowed inside any property.
No pets are to be brought onto the farm.
In the unlikely event that we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid. No further financial claims will be considered.
No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property or in/to cars, bicycles or other vehicles left on the property. Nor shall liability be accepted by the owners for accident or injury to guests, either within the property or outside.
Please do inform us as soon as possible if you have a complaint about your accommodation or if you find that anything is faulty within the accommodation that needs our attention so that we can assist and repair or make alternative arrangements. Due to the limited period of hire, it may not be possible to repair such items during the period of hire.
Please ensure that you have your own travel insurance as we do not provide this.
Wi-Fi is provided free of charge however we cannot always guarantee a consistent service.
No candles or naked flames are permitted in the property.
Any left property will be returned following receipt of a pre-paid address label. Royal Mail and Hermes offer a good service and the label can be e-mailed to us.
Please be aware we are a working farm and children MUST be accompanied/supervised for their own safety and the farmyard and buildings are strictly out of bounds.
Thank you.
Cancellation Policy.
Cancellations must be notified to and received by us in writing / e.mail and once received we will confirm and process your request.
B&B – a £25 deposit is required to confirm a booking. If the booking is cancelled more than 24 hours before arrival the deposit will be refunded.
